Trust & Safety Associate

Location: Javarthushuu
Job type: Permanent
Salary: 1500
Contact name: Dulguun Baatarkhuu

Contact email: dulguun@theshackletongroup.com
Job ref: 35344
Published: 17 days ago
Startdate: 27 April 2026 - 08 May 2026

Trust & Safety Associate โ€” Mongolian SpeakingAccenture Thailand ยท Bangkok

๐Ÿ“ Bangkok, Thailand ยท ๐Ÿ—“ Start: 13 July 2026 ยท โฑ 11-month contract ยท ๐ŸŒ Mongolian speakers

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THE OPPORTUNITY

Higher Careers is the exclusive recruitment partner in Mongolia for this role at Accenture Thailand โ€” one of the world's leading global technology companies. This is a genuine opportunity to build an international career in Bangkok, working on a specialised Trust & Safety team that helps keep major social media platforms safe.

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WHAT YOU'LL DO

  • Review and moderate user-generated content on major social media platforms โ€” text, images, video, and audio

  • Identify and remove content that violates platform policies, including harmful, graphic, or abusive material

  • Investigate and escalate complex content issues to the broader Trust & Safety team

  • Stay current with evolving client policies and guidelines

  • Participate in continuous training and wellbeing programmes

โš ๏ธ This role may expose you to graphic, violent, or otherwise distressing content. Strong emotional resilience is essential. Accenture provides dedicated wellbeing support for all Trust & Safety staff.

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WHO WE'RE LOOKING FOR

  • Fluent in Mongolian and English โ€” written and spoken

  • Strong emotional resilience and stress management skills

  • Detail-oriented with sharp critical thinking ability

  • Comfortable working rotating shifts including nights and weekends

  • Culturally aware and objective โ€” able to assess content without personal bias

  • Deep familiarity with internet platforms and digital culture

  • Over 18 years of age

  • Previous BPO, customer service, or content moderation experience is a plus

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WHAT'S ON OFFER

  • Competitive salary package including base salary and Mongolian language allowance โ€” details shared upon qualification

  • Sign-on bonus equivalent to 1 month's base salary to support relocation

  • Shift allowances for afternoon and night shifts

  • Group health and life insurance โ€” covers spouse and children

  • Full visa and work permit support from Accenture

  • 11-month renewable contract, with 3โ€“4 weeks of paid training on joining

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HOW TO APPLY 

Submit your CV to Higher Careers Send your CV to hello@higher.careers or apply at www.higher.careers/job/trust-and-safety-associate-667545. Our consultants will review your profile and be in touch within 1โ€“2 business days.

Complete assessments English proficiency (Rosetta Stone / GoFluent) and SHL Content Moderation Test โ€” both sent by email and must be completed within 72 hours.

Interview One 20-minute round via Microsoft Teams. Choose any weekday slot between 1โ€“8 PM. Turnaround is 3โ€“4 days.

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APPLY NOW ๐Ÿ“ง hello@higher.careers ๐Ÿ“ž +976 7570 7700 ๐ŸŒ www.higher.careers/job/trust-and-safety-associate-667545